The Franchise Support Team at Verlo Mattress® is your personal team of experts in product, systems, management and business – providing training and ongoing support for your business. In fact, Verlo has a dedicated Franchise Support Call Center to directly assist you.

Verlo has developed a number of integrated tools that offer franchisees an easy and reliable way to understand what is happening with their business so they can make important decisions with confidence.

As a new franchise owner, the Franchise Support team will provide in-depth training on a wide range of topics, including how to manage teams, operate a Verlo business, utilize our state-of-the-art ERP system, and follow best practices for managing delivery and inventory.

In addition to ongoing support and training, the Franchise Support team will be dispatched to assist with store openings, on-going support, quarterly onsite visits and phone calls. They also can assistwith developing strategic goals, as well as recruiting and training new team members.

Customer Engagement

  • Point of Sale System
  • Estimate Process
  • Service Training
  • vOrders
  • Delivery Tracking

Omni Channel Commerce

  • eCommerce site
  • Store Sales Dashboard
  • CRM Transactional Emails

Financial Management

  • Integrated Accounting System provides Financial Reporting
  • COGS
  • Labor Management

Sales Management

  • KPIs – Close Rate, Average Ticket, $ / Visit
  • Leadership Training
  • Traffic Management

Inventory Management

  • Integrated Purchasing
  • Inventory Tracking
  • Warehouse Setup
  • Supply Chain Management

Still have questions? Check out our Franchise FAQs.

Call us today at 414-585-8916 to talk to a franchise representative!