At Verlo, we are committed to your comfort. We ask that you sleep on your new mattress for a minimum of 30 days to allow your body to adjust and new mattress to break in. Due to the personal and sanitary nature of sleep products, Verlo Mattress does NOT offer REFUNDS, EXCHANGES or CANCELLATIONS on mattresses, futons, headboards/footboards, foundations, or any accessory items. If your comfort needs change at any time during the expected lifetime of the purchased Verlo mattress, Verlo will adjust the comfort level as needed. VERLO WILL INSPECT FOR INFESTATIONS AND SOILING, and reserves the right to refuse removal or service of any mattress or foundation. Transportation, labor and material costs may apply. Free Verlo Comfort Adjustment periods vary by model.
Lifetime Comfort Guarantee
When you make the best mattresses, you want happy customers for life. That’s why we’ll do everything we can to keep you sleeping soundly for years to come, even as your wants change. Wish it were a little softer? A little firmer? Our exclusive Comfort Adjustment Service will make it just right. That’s the Verlo Lifetime Guarantee.